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Calling software to support your business growth, starting from $ 30 monthly. Our predictive dialer turns 100 daily calls into 300.
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Cloud-based
Predictive dialer
Real-time reporting
Selmo Sales Ecosystem
Lead Source
LEAD CONVERSION
LEAD GENERATION
MONITORING & REPORTING
Sales Process
What Selmo offers
Contacts distribution
Contact Management
surveys
scripts
campaigns
ivr
power dialer
predictive dialer
tags
crm system
kpi management
call records
call logs
reporting
crm integrations
API integrations
client reactivation
speech analytics
user management
call outcomes
email services
soon
leads Qualification
soon
win reports
soon
deal management
Key Selmo Features
Call with a Predictive or Power dialer
Auto dialer connects an agent to a call automatically. In Power mode, it dials numbers one by one. In Predictive mode, it makes lots of calls at the same time. It predicts when agents will be able to answer and routes live calls to the next available person.
Integrate Selmo with any tools you use
We developed API for you to make your sales team work all-in-one-place and earn many times more conversations with the same number of employees and hours.
Monitor conversations with the call recordings and speech analysis feature
Selmo recording software capture audio recordings of agents' conversations. This software can monitor both outgoing and incoming calls. All recordings are stored encrypted on remote servers. Only you will have access to the data.
Save your agents time with the smart IVR feature
Testing a segment’s interest in a product, inviting them to a webinar, reporting the delivery of an order, calling loan debtors – all these are routine tasks that a voice autoinformer for business can perform faster and more efficiently than a team of agents.
Use the scripts and surveys to control your Sales and standardize customer service
Depending on the type and purpose of the call, you can create several conversation scripts in the service and link them to scripts. The required script is automatically loaded into the calling card when the agent talks to the customer. Therefore, the agent always sees the text of the script directly on the calling card.
Keep all clients’ data in a safe place
Selmo stores your call data for six months free of charge, with no capacity restrictions. Store 10, 100, or 1,000 GB and upload it to your servers at any time—no restrictions. This is especially great for large call centers with high call volumes.
We have compared these calling modes so that you can understand the difference and avoid wasting money and time
Predictive Dialer vs Manual Dialing
No dialer
Predictive Auto Dialer
How it works
Sequential
Number of conversations
for 1 operator per shift
to 50
Number of project lines
1 line = 1 operator
Clientlife-cycle tracking
CRM
Call recording
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Number of project lines
From 1 to 100+
Number of conversations
per 1 operator per shift
100–500
How it works
Power or Predictive
Real time reporting
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Cold calling
Target purposes
Target purposes
To call friends&family
Clientlife-cycle tracking
Manually in notebook
Real time reporting
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Call Recording
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Advantages to starting your work with Selmo
See what the Selmo auto dialer solution can do in predictive mode
Quick launch of a project with remote agents
A new client in Selmo starts work on the same day
There are no start-up costs for employee training and launch
All you need is a headset. No additional software, softphone setup or VPN is required.
The work takes place in a simple and convenient interface of the Selmo from the browser
Take customer service to the next level with the Selmo predictive auto dialer software
Companies from 23 industries chose Selmo:
Insurance
Real-estate
Medical services
Software development
Marketing agencies
Event agencies
Loans organizations
Micro-finance organizations
Social surveys companies
Call-centers
Health centers
E-commerce
Delivery companies
Beauty services
Avia companies
Сollection agencies
Travel companies
Taxi
Retail
Banks
Telephony providers
Logistic services
Month
6 months
12 months
10% off!
2 months complimentary!
Month
6 months
12 months
10% off!
2 months complimentary!
Month
6 months
12 months
10% off!
2 months complimentary!
Pricing
Feature/plan
Basic
Pro
Business
A user-friendly interface with access to the service at any time. Perfect for warm calling.
You will call customers 3 times faster with a predictive dialer. Each agent will make 300 calls per day.
Customized solutions for your team with features from PRO plan.
30$ / per user
60$ / per user
Custom
Custom solutions
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Personal account manager
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Predictive dialer
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IVR
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Stereo call recordings
CRM integrations
Outbound calls
Inbound calls
Task management
User management
Call recording
Speech analysis
Real-time reporting
Spreadsheet export
Interactive scripts
Surveys
Calls forwarding
Contacts management
Contacts import
Customer support
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Basic
Pro
Business
A user-friendly interface with access to the service at any time. Perfect for warm calling.
You will call customers 3 times faster with a predictive dialer. Each agent will make 300 calls per day.
Customized solutions for your team with features from PRO plan.
162$ / per user
324$ / per user
Custom
Custom solutions
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Personal account manager
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Predictive dialer
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IVR
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Stereo call recordings
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CRM integrations
Outbound calls
Inbound calls
Task management
User management
Call recording
Speech analysis
Real-time reporting
Spreadsheet export
Interactive scripts
Surveys
Calls forwarding
Contacts management
Contacts import
Customer support
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Basic
Pro
Business
A user-friendly interface with access to the service at any time. Perfect for warm calling.
You will call customers 3 times faster with a predictive dialer. Each agent will make 300 calls per day.
Customized solutions for your team with features from PRO plan.
300$ / per user
600$ / per user
Custom
Custom solutions
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Personal account manager
—
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Predictive dialer
—
IVR
—
Stereo call recordings
—
CRM integrations
Outbound calls
Inbound calls
Task management
User management
Call recording
Speech analysis
Real-time reporting
Spreadsheet export
Interactive scripts
Surveys
Calls forwarding
Contacts management
Contacts import
Customer support
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2 months complimentary!
2 months complimentary!
More conversations mean more deals
- Agents spend 80% of their work hours talking to customers and 20% taking notes on previous calls. Nothing distracts them from sales.
- The smart software immediately patches customers through and automatically redirects calls in a preset order. Set up call routing rules based on availability or any other criteria.
- The software accounts for the customers' region and time zone.
- Selmo calls your contact lists automatically, saving ~25 minutes over every 300 conversations.
- The speech-to-text interpretation interface recaps the voice conversations, which saves each agent another ~2.5 hours a day.
- Depending on the conversation outcome, the customer is sent to the appropriate stage in your system's sales pipeline.
Process 100% of requests from all sources
- Selmo collects prospects from all your sources, including feedback forms and lead forms from your website, email, social networks, and CRM, etc.
- Agents respond instantly. Your response rate depends entirely on the number of agents available at that moment.
- Closing deals is 2–3 times faster with the predictive dialer. Selmo lets your employees hold 300 conversations in an 8-hour workday.
- Selmo processes 100% of requests and moves all completed calls to the appropriate stage in the sales pipeline. Unanswered calls are automatically added to the callback list.
The auto-callback hotline eliminates missed calls.
- A fully customisable call workflow lets you set up one workflow for all agents or an individual one for each.
- The IVR distributes calls amongst agents faster, reducing the workload.
- Selmo recalls previous communications with leads. If a lead spoke with a specific agent, the system reconnects them with that same agent.
- Selmo displays the sales script and all the customer's details during calls.
- If for any reason a customer doesn't reach an agent, Selmo notifies the manager by email and calls back itself.
- The service scales up to several thousand lines and monitors each line's load and key indicators 24/7/365. Important metrics update in real time.
Success stories
Selmo’s call monitoring system has allowed us to isolate problematic behavior in our agents and swiftly resolve it. Feedback from customers indicated that one of our agents had a brusque phone manner. By monitoring their calls, we were able to identify their problematic behavior and work with them in addressing it.
Sales Lead
Dorcas Grant
Despite all the information it helps you monitor, Selmo’s call center analytics platform is super clear and easy to navigate, so it’s simple to find what you’re looking for. Before using this program, our operators used to have to ask callers for the same details again and again when they called. Now, with Selmo’s easily navigable tech, they can quickly bring up the relevant information in the middle of the call, leading to a more personalized experience.
Head of Contact Center
Ethel Turner
We can’t recommend this power dialer software enough! It frees up so much time, meaning our agents can fit in so many more calls during the working day. Our team increased the number of leads per agent by 65%!
Head of Sales
Asher Willis
Selmo’s auto dialer has so many features that elevate it above other automated dialing software. Now we can manage our team, monitor reports, and view client details all in the same place. The dialer app is so convenient and user-friendly, and has saved us so much time.
Call Center Lead
Alaina Davis
Selmo's call center analytics software makes it easier than ever to keep track of targets and monitor key performance indicators. For instance, average handle time used to be an issue for some of our operators. Selmo’s call recording functionality has made it easy to target areas of improvement to greatly reduce the time it takes our staff to deal with issues.
CEO
Dana Cook
Our team loves the flexibility of this dialer. Selmo’s power dialing software can be easily adjusted to fit your salesforce and current campaign. So, no matter the size of your team or the intensity of your latest project, Selmo’s dialer will really help you keep on top of things.
Entrepreneur
Moses Ross
FAQ
The Selmo software is a cloud-based predictive dialer service with real-time analytics that boosts call center and sales department productivity. This solution features a user-friendly interface for operators and full functionality for managers. Whether it’s managing cold calls, receiving incoming calls or processing client inquiries from your website, Selmo will increase manager productivity multiple times over. Your agents make more calls while promptly processing all inquiries, meaning clients get a quick response, and your company reduces costs and makes more deals with the same number of employees and scheduled hours.
When integrated with your call center CRM service, the Selmo cold-call software automates your sales funnel, from outbound client calls to closing the deal. Set the script once and send warm leads to the right stage of your CRM.
Selmo filters non-calls when predictive dialing large cold databases, saving your operators from having to listen to answering services and dial tones. As a result, managers spend 80% of their time negotiating with clients, who aren’t spending the call waiting on the line. Our smart auto dialer system manages the calls automatically.
Your managers will meet sales plans with ease, and administrators can conveniently monitor their team remotely. They can find and listen to calls at any time, fetch interim KPIs for each employee or view call analytics in chart form with a single click.
Selmo filters non-calls when predictive dialing large cold databases, saving your operators from having to listen to answering services and dial tones. As a result, managers spend 80% of their time negotiating with clients, who aren’t spending the call waiting on the line. Our smart auto dialer system manages the calls automatically.
Your managers will meet sales plans with ease, and administrators can conveniently monitor their team remotely. They can find and listen to calls at any time, fetch interim KPIs for each employee or view call analytics in chart form with a single click.
You can add any number of agents to the service. Selmo scales to any size, and the service’s capacity is unlimited. The monitoring system tracks the load and tells you when to add servers. Its speed dial grows with your business automatically—no capital expenditures required.
The Selmo call center software helps you effectively manage your remote team, speeds up calls by 3–5 times, and delivers real-time call analytics and more deals with the same number of employees and scheduled hours.
Call centers, banks, retail companies, delivery services, consulting and microfinance organizations, and thousands of other companies in various industries already enjoy the benefits of using the Selmo call center management system. Businesses have shared their experiences and described the challenges Selmo’s service has helped them meet.
Call centers, banks, retail companies, delivery services, consulting and microfinance organizations, and thousands of other companies in various industries already enjoy the benefits of using the Selmo call center management system. Businesses have shared their experiences and described the challenges Selmo’s service has helped them meet.
Yes, you and your employees can work remotely with the Selmo auto dialer software. It automates the work for remote operators and generates reports on each employee’s performance, allowing you to respond quickly and effectively.
For analysis and monitoring, Selmo offers 13 types of reports. The system regularly gathers statistics on operators and calls, which allows you to compare your managers’ performance, see how quickly agents complete cards, review hourly activity, and export detailed data to Excel with just one click.
Motivate your team with the softwares gamification approach. No need to control your team. Your operators see the daily standards at the start of each shift. When they sign off for the day, they can view how much of their personal plan they achieved and compare their stats with those of their colleagues. The system can create a summary report in Excel to calculate salaries at any time.
To support trainees, the Selmo software has a prompting function, where the head of the sales department or an experienced manager can assist in important negotiations. Your clients won’t even realize they’re speaking with a trainee because they will get prompt, knowledgeable answers.
For analysis and monitoring, Selmo offers 13 types of reports. The system regularly gathers statistics on operators and calls, which allows you to compare your managers’ performance, see how quickly agents complete cards, review hourly activity, and export detailed data to Excel with just one click.
Motivate your team with the softwares gamification approach. No need to control your team. Your operators see the daily standards at the start of each shift. When they sign off for the day, they can view how much of their personal plan they achieved and compare their stats with those of their colleagues. The system can create a summary report in Excel to calculate salaries at any time.
To support trainees, the Selmo software has a prompting function, where the head of the sales department or an experienced manager can assist in important negotiations. Your clients won’t even realize they’re speaking with a trainee because they will get prompt, knowledgeable answers.
If you haven’t had the chance to try Selmo, contact us! Our manager will help you test the service out completely free of charge. No need to link your credit card. You’ll be able to start your first project and make a few calls. If you decide to stay with us, the service and all its key features start at just $60 per operator per month.
Enter your number to sign into the full version of Selmo and start calling for free.
Try Selmo for free and get more leads right now!
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