Increase Customer Satisfaction with Selmo
We also include a range of features that will help boost the satisfaction of contact center clients.
Instant messaging, emails, and texting are all growing in popularity. With our software’s omnichannel capabilities, we can cater to your customers’ needs.
Call Quality Monitoring
Keep track of KPIs using our software to ensure enhanced performance and happy customers.
Ensure that customers get where they need to go and receive the seamless service they deserve.
Seamless Bot to Agent Transfer
Our automated service makes sure that customers get to where they need to be before transferring them to one of your agents.
Flexible CRM Integration
With our software’s API integration, your agents will have all the necessary customer information at their fingertips to deliver a personalized service.