In the Telephony section, enter the phone number to be displayed to customers during calls, set the number of lines per operator and configure call-back time.
If the number has not yet been verified by the service, click "Confirm" and enter the code provided during the incoming call.
Set the number of lines to 6 lines per operator if you have your own PBX, accounting for the number of lines provided by your telephone operator and the number of projects. If managing multiple projects, distribute the number of lines accordingly.
Configure the call-back time to be 23 seconds, allowing the customer's phone to ring for 16-18 seconds. You can also configure repeat call settings: do not initiate repeat calls before or initiate repeat call after.